Answers, before you ask.

Total delivery time is typically 6 to 11 business days from the date your order is placed. This includes:

• Processing: 1–2 business days
• Transit: 5–9 business days

Orders placed before 1:00 PM EST on a business day begin processing the same day. Orders placed after the cut-off, on weekends, or on US federal holidays will begin processing the next business day.

Read our full Shipping Policy for more details.

We charge a flat-rate shipping fee of $7.99 per order, regardless of order size. This rate applies to all deliveries within the United States and includes full tracking.

At this time, we ship only within the United States. International shipping is not currently available. We'll announce any expansion of our shipping coverage on our website.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

If you haven't received a tracking email within 2 business days of placing your order, please contact us.

If your tracking shows the package as delivered but you haven't received it, please:

• Check with neighbors and your local delivery office
• Contact the shipping carrier directly using your tracking number
• If you still need help, contact us and we'll assist you

It's the customer's responsibility to provide accurate shipping details at checkout. If you notice an error, please contact us immediately, before your order ships.

If a package is returned to us due to an incorrect or incomplete address, we'll reach out to confirm the correct details. Additional shipping charges may apply to resend the package.

You may request a return within 60 days of receiving your order. Items must be:

• Unworn, unwashed, and in original condition
• Free from signs of wear, marks, odors, or damage
• Returned with all original tags still attached
• Accompanied by valid proof of purchase

For hygiene reasons, items that have been worn, washed, or had their tags removed cannot be accepted. Read our full Return and Refund Policy for complete details.

To begin a return:

• Email support@timothy-matthew.com with your order details
• Wait for return instructions and the correct return address from our team
• Carefully package your item with all original tags attached
• Ship the item using a reliable, trackable carrier

Please retain your tracking number until your return has been processed.

Customers are responsible for the cost of return shipping. We do not provide prepaid return labels.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

The exception: if your item arrived damaged, defective, or incorrect, we'll cover the cost of return at no charge to you.

Once we receive and inspect your return, we'll notify you of the outcome. If approved, your refund is issued to your original payment method within 2 business days.

Please note:

• Original shipping fees are non-refundable, unless the return is due to our error
• Your bank or payment provider may take additional time to post the refund to your account

If you haven't received your refund within 7 business days after approval, please contact us.

Yes. We allow exchanges for a different size, colour, or style, provided the original item is unworn, unwashed, and has its tags attached. Please mention this when contacting support@timothy-matthew.com and we'll help arrange the exchange.

If you receive an item that's damaged, defective, or not what you ordered, please email support@timothy-matthew.com within a reasonable time of delivery.

Include your order number and clear photos of the issue. Once confirmed, we'll provide a suitable resolution at no additional cost.

Orders may be canceled only before they are processed or shipped. To request a cancellation, contact us immediately at support@timothy-matthew.com.

If your order has already been shipped, it cannot be canceled and must go through the standard return process after delivery.

We accept all major payment methods, including:

All transactions are processed securely. We do not store your payment information on our servers.

Yes. All payments are processed through industry-standard secure encryption (SSL). We do not store your full payment details on our servers, and our checkout is fully PCI-compliant.

For more information, please review our Privacy Policy.

If you need to change your shipping address, swap a size, or update an item, please contact us as soon as possible. We can usually accommodate changes before your order has been processed (within 1–2 business days of ordering).

Once an order has been processed or shipped, modifications are no longer possible. In that case, please proceed through the standard return process after delivery.

Yes. You'll receive an order confirmation email immediately after placing your order, and a separate shipping confirmation with tracking information once your order ships.

If you don't see either email within a few minutes, please check your spam or junk folder. If it's not there, contact us with the email address you used at checkout.

Our pieces are designed to run true to size with a relaxed, easy fit in keeping with the Mediterranean style we draw from. If you're between sizes, or prefer a closer cut, we'd suggest sizing down.

Each product page includes specific measurements for that piece, so you can check the exact dimensions before you order.

Detailed measurements are listed in the description of each individual product page, including chest, length, and other key dimensions for that specific piece.

If you're unsure which size is right for you, contact us and we'll happily help you choose.

No problem. As long as the item is unworn, unwashed, and still has its tags attached, you can exchange it for a different size within 60 days of delivery.

Just email support@timothy-matthew.com and we'll guide you through it.

We work with natural, breathable fabrics chosen for comfort and longevity, including linen, cotton, and fine knits. The exact fabric composition is listed on each product page.

These materials are made to wear easily in warm weather and to soften and improve with time.

To keep your pieces looking their best:

• Wash cold with similar colours, on a gentle cycle
• Avoid bleach and harsh detergents
• Lay flat or hang to dry where possible, to protect the fabric
• Warm iron if needed, following the care label inside the garment

Always follow the specific care instructions on the label sewn into each piece.

A little natural creasing is part of the charm of linen and is completely normal. It's a relaxed fabric by nature.

To minimise shrinkage, always wash cold and avoid high-heat drying. Following the care label closely will keep your pieces in great shape for years.

We work to keep our colours consistent, though slight variation between fabrics and batches is natural with dyed materials. Screen settings can also affect how colours appear online.

If a colour isn't what you expected, you're welcome to return or exchange it within 60 days, as long as it's unworn with tags attached.

Our pieces draw from the southern European way of dressing. Natural fabrics, easy fits, quiet colours, and the relaxed feeling of a slow Mediterranean day.

Learn more on our About page.

Our pieces are Mediterranean-inspired in design, drawing from the relaxed style of the southern European coast. We don't claim Italian manufacture, our clothing is produced internationally to meet our quality standards while keeping prices accessible.

Read more about our approach on the About page.

Browse the full collection here:

• Men's Collection
• Women's Collection